Ordered a saddle stay + top rack for my Yamaha FZ V4 from HT Exhaust, and the overall experience has been disappointing.
The shipment itself got delayed multiple times with almost no proactive communication from the team. Even after repeated follow-ups, updates were vague and generic.
When the product finally arrived, the packaging was damaged and the box was torn. More importantly, the actual product differed from the one shown on the website and YouTube videos. The saddle stay had fitment issues, touched the indicator lights, and the welding/joints were different from the advertised product.
Despite sharing detailed proofs, videos, and images immediately after delivery, resolution has been very slow.
I hope the team improves:
* quality control,
* packaging,
* communication,
* and product consistency with advertised listings.
As of now, not the experience I expected at this price point.